Are you making the most of your customer service experience? At Leap.tel, we offer a unique platform that can help improve the customer...

In today’s digital age, customer service is one of the most important elements of any successful business. Providing customers with a...

Follow these tips to create a user-friendly IVR Menu

With the holidays upon us, you will likely have some days that people will not be in the office and you want a different message played...

Businesses are increasingly making the switch to hosted PBX systems, or cloud-based voice solutions, as they offer improved reliability...

One of the most overlooked items when designing a phone system are paging and intercom devices. While most phones support paging and...

Leap Telecom Receives 2022 Unified Communications Product of the Year Award Cadence Honored for Exceptional Innovation DENVER, CO July...

Did you know that your Microsoft Teams Client can replace your desk phone? That's right, your Microsoft Teams Client can be set up to...

We want to make sure our customers can utilize our Cadence platform as easily as possible, and really take advantage of its features. We...

Leap Telecom Announces Certification of Snom Devices as Preferred Devices for VoIP Management Denver, CO (January 10, 2021) – Snom...

Denver, CO (December 15, 2021) – Yealink, the global Top 1 SIP phone provider, and Leap Telecom, a voice service provider, today jointly...

PBX is an abbreviation of Public Branch Exchange and is just another legacy acronym that remains in use, mainly because a lot of...