Are You Taking Advantage of Leap.tel’s Cadence Platform?
Are you making the most of your customer service experience? At Leap.tel, we offer a unique platform that can help improve the customer...
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kerrygarrison
Jun 1, 20232 min read
How a toll-free number can help your business
In today’s digital age, customer service is one of the most important elements of any successful business. Providing customers with a...
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kerrygarrison
Jan 18, 20232 min read
Mastering the Art of IVR: Tips for Crafting an Efficient and User-Friendly Menu
Follow these tips to create a user-friendly IVR Menu
14 views
kerrygarrison
Dec 14, 20221 min read
Creating Holidays Schedules For Your Phone System
With the holidays upon us, you will likely have some days that people will not be in the office and you want a different message played...
8 views
kerrygarrison
Dec 9, 20222 min read
Why are businesses switching to hosted PBX solutions
Businesses are increasingly making the switch to hosted PBX systems, or cloud-based voice solutions, as they offer improved reliability...
11 views
kerrygarrison
Jul 26, 20222 min read
Paging and Intercom with CyberData
One of the most overlooked items when designing a phone system are paging and intercom devices. While most phones support paging and...
13 views
kerrygarrison
Jul 14, 20222 min read
Leap Telecom's Cadence Wins Product of the Year
Leap Telecom Receives 2022 Unified Communications Product of the Year Award Cadence Honored for Exceptional Innovation DENVER, CO July...
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kerrygarrison
Apr 5, 20221 min read
Leap is designed for Channel Partners
The Leap Telecom platform was designed from the ground up with idea that service providers, IT specialists, and other types of partners...
9 views
kerrygarrison
Mar 15, 20221 min read
Voice Enable Microsoft Teams with Leap Telecom
Did you know that your Microsoft Teams Client can replace your desk phone? That's right, your Microsoft Teams Client can be set up to...
24 views
kerrygarrison
Feb 14, 20221 min read
New Video Tutorial Library
We want to make sure our customers can utilize our Cadence platform as easily as possible, and really take advantage of its features. We...
35 views
kerrygarrison
Jan 10, 20222 min read
Leap Telecom Certifies Compatibility with Snom Solutions
Leap Telecom Announces Certification of Snom Devices as Preferred Devices for VoIP Management Denver, CO (January 10, 2021) – Snom...
15 views
kerrygarrison
Dec 15, 20212 min read
Yealink IP Phones Certified for Interoperability on Leap.Tel's Cadence Platform
Denver, CO (December 15, 2021) – Yealink, the global Top 1 SIP phone provider, and Leap Telecom, a voice service provider, today jointly...
36 views
kerrygarrison
Nov 24, 20211 min read
Build Business Opportunities with Voice Services
Join us for a webinar on December 8th to learn how you can resell SIP trunks and our Hosted PBX solution to your customers. Adding voice...
12 views
Kelly Peterson
Dec 23, 20202 min read
Quick Guide to Toll-Free Numbers for Business
You have a fully staffed contact center at your helm, but you still feel like you can improve your customer experience (CX). While your...
31 views
Kelly Peterson
Dec 19, 20202 min read
Quick Guide to Toll-Free Numbers for Business
You have a fully staffed contact center at your helm, but you still feel like you can improve your customer experience (CX). While your...
15 views
Kelly Peterson
Dec 10, 20202 min read
8 Benefits of Cloud-Hosted PBX
PBX is an abbreviation of Public Branch Exchange and is just another legacy acronym that remains in use, mainly because a lot of...
75 views
Kelly Peterson
Dec 6, 20203 min read
SIP Trunking and Hosted PBX: What's the Difference?
If you want your company's phone system to be connected to the cloud and enjoy the benefits that VoIP has to offer,one of the many...
46 views
Kelly Peterson
Oct 8, 20202 min read
Connect The Disconnects
Customer experience (CX) is the sum of all touchpoints the consumer has with your business and brand. The goal of any business is to, at...
24 views
Kelly Peterson
Sep 23, 20202 min read
Removing Disconnected Processes
The third disconnect within contact center operations is Disconnected Processes. Organizations separate front and back office operations...
83 views
Kelly Peterson
Sep 16, 20202 min read
Piecing Together Disconnected Data
The second of the three disconnects affecting a customer’s journey is Disconnected Data throughout contact center operations. I think it...
23 views
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